Stanford Children's Health - Lucile Packard Children's Hospital
Location: Palo Alto, California
Internal Number: 9606295
1.0 FTE, 10 Hour Day Shift
At Stanford Children's Health, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time.
This paragraph summarizes the general nature, level and purpose of the job.
Nurse Coordinator describes a variety of specialized nursing positions that provide assistance in planning, coordinating, and delivering patient care for selected patient populations across the continuum of care using the nursing process, ensuring compliance with physician orders and established policies and procedures. Nurse Coordinators provide coordination and care of patients requiring assistance and support in accessing and managing their health care needs (e.g., cardiac and cancer patients). They collaborate with other health care providers to ensure continuity of care and coordination of a wide variety of patient services. They will use performance improvement methodology to design data collection systems / processes and identify opportunities to improve care / service for patients. Responsibilities include coordinating patient contact, patient education, and preparing patients/families for procedures/tests in collaboration with the health care team; collaborating with others to ensure continuity of care and coordination of a wide variety of patient services; identifying opportunities to improve patient care services; assisting clinic management to identify and develop operational needs for the clinic and to improve patient care services; and they may provide direct patient care.
The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.
Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.
Collaborates with inpatient and other Clinic staff to develop informational/educational materials appropriate for the patient population. Develops, plans, and evaluates workshops, staff training/orientation and conferences. Assesses learning needs of patient populations and develops curriculum accordingly. Participates in formal and informal evaluation of staff competency.
Communicates with patients and their relatives to explain diagnostic and therapeutic measures related to condition, provide instruction, and promote participation in patient care.
Coordinates activities of nursing staff with other personnel and services engaged in caring for patients. Schedules physicians to ensure efficient use of time. Develops and implements processes / procedures to promote effective and efficient use of resources. Assists with implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.
Coordinates and participates in the delivery of safe, competent, compassionate age and specialty appropriate nursing care to a specified patient popution. Serves as a liaison between groups of providers and/or care settings to ensure continuity of patient care. Facilitates access and communication when multiple services / agencies are involved. Collaborates with case managers and others to provide patient care. Serves as a consultant to nursing staffs, medical staff, and other health care providers in care of the specified patient population.
Coordinates operations, develops and implements process/procedures to promote effective and efficient use of resources. Assists in implementation of new programs and assists with efforts to promote the service to other health care professionals and to the public.
Demonstrates leadership by inspiring others to achieve their best and acknowledging the positive contributions of staff in the manner they wish to receive it. Promotes team building.
Develops project plans including major tasks, resources and time lines. Revises project plan when required and documents progress of project. Provides pertinent information on projects to key stakeholders and others.
Establishes/interprets Standards of Care and protocols. Applies organization's methodology to Performance Improvement projects. Utilizes results of quality assurance and research to identify opportunities for performance improvement. Keeps staff informed about Clinic Performance Improvement and Service Improvement efforts.
Identifies and defines problem situations considering all perspectives in terms of scope and consequences. Develops ideas and evaluates solutions to identified problems.
Interprets and enforces Infection Prevention and Safety policies. Reports unsafe conditions immediately.
Manages information utilizing appropriate manual or electronic systems. Maintains confidentiality and documents clinical information accurately and completely and within the specified time. Designs system for data collection to be used for clinical or operations performance measurements and/or research projects. Prepare for patient visit by collecting test results, old records and other reports and provides telephone triage for patient calls.
Maximizes productivity by focusing on goals, purpose and priorities. Completes written reports and projects within appropriate time frames. Reviews tasks, sets priorities, and revises plans for effective time management.
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.
Education: Bachelor's Degree in Nursing from an accredited college or university
Experience: Three (3) years of progressively responsible and directly related work experience
License/Certification: Current American Heart Association (AHA) Certification for Basic Life Support (BLS) for Healthcare Providers, CA Registered Nurse (RN)
Knowledge, Skills, & Abilities
These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification.
Ability to anticipate, assess, plan for, and manage physical, psychological, and social needs of the patient and family/caregiver and provide appropriate support, comfort, and reassurance.
Ability to apply a professional nursing code of ethics and professional guidelines to clinical practice.
Ability to be a resource for all employees assigned area of specialization.
Ability to develop, evaluate, implement and, as necessary, modify a patient care plan to meet the needs of individual patients.
Ability to integrate patient care with other members of the interdisciplinary health care team and provide direction or guidance to non-licensed personnel in assigned area of responsibility to ensure quality care.
Ability to observe changes in the medical condition of patients and effectively communicate these changes to other nursing staff members and physicians.
Ability to provide age-specific, quality, patient-centered care to all patients through the nursing process and standards of nursing practice with sensitivity and respect for the diversity of human experience.
Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job.
Knowledge of computer systems and software used in functional area.
Knowledge of current theories, principles, practices, standards, emerging technologies, techniques and approaches in the nursing profession, and the health care system, and the responsibility and accountability for the outcome of practice.
Knowledge of laws, rules and regulations; standards and guidelines of certifying and accrediting bodies; hospital and department/unit standards, protocols, policies and procedures governing the provision of nursing care in the area of assignment.
Knowledge of medical and professional nursing ethics and patient privacy rights.
Knowledge of medical terminology; principles and practices of health promotion, risk reduction, illness and disease prevention and management; medications and drugs, common dosages, their physical and physiological effects, and possible adverse reactions.
The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job.
Equal Opportunity Employer
Lucile Packard Children's Hospital Stanford strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, LPCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.