Assesses, plans, implements and evaluates the needs of patients for discharge planning and utilization review. This includes those who may have Medicare, Medicaid, HMO or private insurance to cover their stay at various units. Discharge planning is coordinated with physicians, Nursing, patient and significant others who have an ongoing caring relationship with the patient. Utilization review procedures include those stated for discharge planning in addition to knowledge of criteria for Medicare, Medicaid coverage and that of HMO or private insurers.
DUTIES AND RESPONSIBILITIES
Essential Job Duties
Responsible for performing assessments on Medicare, Medicaid, Private Pay, Commercial insured and high-risk patients to determine discharge planning needs, always documents assessments.
Responsible for assessment of all aspects of patient care in an effort to optimize patient safety and reduces the likelihood of medical/health care errors.
Able to communicate with physician regarding discharge planning needs of the patient. Assists the physician to facilitate post-hospital care.
Is knowledgeable of criteria for Medicare, Medicaid, Commercial and private insurance coverage.
Maintains current knowledge of resources available within the community, maintains supply of resource materials to be distributed to patients when needed. Is able to obtain other resources as needed.
Communicates daily with admissions personnel regarding admissions and discharges to various units, when applicable.
Initiates ongoing communication with the patient and patientâ��s family to assess discharge needs.
Treats patients and families with respect and dignity.
Communicates with family members and caretakers regarding the needs of the patient and anticipated plans.
Interacts professionally with patient/family and involves patient/family in the formation of the plan of care.
Documents discharge planning in an ongoing manner.
Is knowledgeable of patientâ��s financial status, diagnosis and discharge needs.
Is responsible for home care needs being met by the time of discharge, with a goal of arrangements completed 24 hours prior to discharge when date of discharge is known.
Acts on performance improvement issues identified during CQI meetings.
Cooperates with Case Managerâ��s activities with insurance company, based on information received.
Maintains and respects confidentiality of patient/physician/personnel information
Collaborates with the Business Office Manager and onsite eligibility worker, where patients require such assistance.
Accurately determines type of assistance/setting/resources necessary for the patient/family and provides appropriate resources/assistance list of facilities.
Actively participates in Utilization Management Committee, CQI, varying team meetings and other meetings as appropriate.
Demonstrates an ability to be flexible, organized and function under stressful situations.
Maintains a good working relationship both within the department and with other departments.
Consults other departments as appropriate to collaborate on patient care and performance improvement activities.
Documentation meets current standards and policies.
Adheres to dress code; appearance is neat and clean.
Completes annual educational requirements.
Maintains regulatory requirements, including all state, federal and JCAHO regulations related to the Imaging Services Department and, as appropriate, to the facility.
Maintains and ensures patient confidentiality at all times.
Reports to work on time and as scheduled.
Wears identification while on duty.
Attends annual review and performs departmental inservices.
Works at maintaining, a good rapport and a cooperative working relationship with physicians, departments and staff.
Represents the organization in a positive and professional manner.
Attends committee, CQI and management meetings, as appropriate.
Resolves personnel concerns at the departmental level, utilizing the grievance process as required.
Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control.
Effectively and consistently communicates administrative directives to personnel and encourages interactive departmental meetings and discussions.
Complies with all organizational policies regarding ethical business practices.
Adheres to dress code; appearance is neat and clean.
Current Registered Nurse licensure in State of Texas.
Is a motivated, independent individual who can organize workload so that all functions are completed appropriately.
Working knowledge of criteria for Medicare, Medicaid, HMO and private insurance coverage.
Experience in providing patient care.
Ability to read and communicate effectively in English.
Additional languages preferred.
Basic computer knowledge
For physical demands of position, including vision, hearing, repetitive motion and environment, see following description.
Job: Case Management/Home Health
Primary Location: Sunnyvale, Texas
Facility: Baylor Scott & White Medical Center - Sunnyvale
Job Type: Full-time
Shift Type: Days
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
About Baylor Scott & White Medical Center - Sunnyvale
Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas with 112,000 employees. Through an expansive care network that includes United Surgical Partners International, we operate 65 hospitals and approximately 510 other healthcare facilities, including surgical hospitals, ambulatory surgery centers, urgent care and imaging centers and other care sites and clinics. We also operate Conifer Health Solutions, which provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve.