This Social Worker (PACT) position is located in Social Work Service at the Manchester VA Medical Center. This position is a full-time at 40 per week. The PACT SW will work out of the Manchester Primary Care, and work as part of the PACT SW team, and provide care to Veterans utilizing the Manchester services and the CBOCs. The SW will develop skills and expertise in tele-medicine and offer telephone clinics as necessary and may provide face to face care at the CBOCs. This position could include travel to the VISN, community partners and other CBOC's needed. PACT Primary Care is a comprehensive team which delivers primary care to Veteran patients in a longitudinal rather than episodic fashion and which has as its focus: prevention; health promotion, coordination and chronic disease management. The social worker in this Veteran-centric approach often functions as a care coordinator and case manager for primary care veterans in all settings to ensure that health care meets the needs, as defined by the Veteran. The primary care social worker is responsible to answer Social Work and Digital Divide consults and to triage and refer Veteran needs to other social work practice areas as appropriate. The PACT Social Worker will also work with Veterans utilizing Urgent Care and specialty care such as, but not limited to, neurology and Pulmonology as these Veterans and families often have psychosocial ramifications. The role of a social worker case manager in the PACT is to assess and treat psychosocial and environmental factors that impact the patient's ability to achieve maximum health and wellness. Social work case managers assess the patient's psychological and emotional adjustment to illness within the context of medical diagnosis, prognosis, and treatment options. An assessment of environmental factors includes a review of the dynamics of the patient's support system, functional status, vocational, economic, housing, spiritual, cultural and legal factors that influence their ability to adhere to medical recommendations and management of self. The social worker assesses the underlying factors that contribute to the presenting concerns and develops interventions designed to promote lasting positive change to decrease stress, promote health and wellness and remove barriers to care. Psychosocial treatment options are reviewed with the patient, family and PACT team. A treatment plan based on the patient's identified concerns and goals is established. Patients are given supportive assistance and referrals to appropriate resources to lessen the acuity of psychosocial stressors. Work Schedule: Monday - Friday 8 - 4:30pm. Compressed/Flexible: Not Authorized Telework: Telework may be authorized on Ad Hoc only Virtual: This is not a virtual position Relocation Incentives: Authorized Recruitment Incentive: Authorized Permanent Change of Station (PCS): Not Authorized Promotion Protentional: The Selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade does not guarantee promotion to the full performance level. Financial Disclosure Report: Not Required.
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.