The Maitland Office Plaza houses our highly skilled teams that support our hospital system including Marketing, Patient Financial Services, Revenue Management, the Credit Union and Human Resources.
The Trickle Building, a two-story office structure, creates an atmosphere of health and healing, with a healthy-style café and quaint chapel.
The main lobby is filled with lush greenery and a light trickle of water, creating a holistic environment.
We offer great benefits with immediate Health Insurance coverage
Career growth and advancement potential
Work Hours/Shift: Part Time / Day
You Will Be Responsible For:
Utilizes effective interpersonal communication skills across department, campus and within the UM department.
Utilizes Utilization Management skills, including a thorough, working knowledge of InterQual criteria/Milliman Care Guidelines, by the following:
Review of admission, level of care and continued stay information to determine appropriateness of hospital admission status for all payers.
Communication of information to the CM (case management) team/physicians regarding patients not meeting established clinical criteria/standards/guidelines to enable and facilitate timely transfer/discharge to an alternative level of care.
Effective communication of clinical information to payers to ensure support of medical necessity/level of care to successfully avoid or reverse denials.
Complete written review/assessment of concurrent and retrospective denials; report avoidable delays based on medical records review.
Performs, at a minimum, 100 concurrent or retrospective reviews per week.
Utilizes knowledge of age specific criteria for assigned areas, utilizing UM team resources specific to adult/pediatric age groups and/or specialty populations.
What Will You Need:
EDUCATION AND EXPERIENCE REQUIRED:
Acute clinical experience of at least five (5) years
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:
Current valid State of Florida or multi state license as a Registered Nurse
EDUCATION AND EXPERIENCE PREFERRED:
Acute clinical case management, discharge planning and/or utilization management experience in a healthcare clinical setting, i.e. hospital, managed care, home health, and/or Center for Medicare and Medicaid Services Programs, etc.
LICENSURE, CERTIFICATION, OR REGISTRATION PREFERRED:
Certification specialty preferred in Utilization Management, Managed Care or other applicable professional certification
Actively participates in outstanding customer service and accept responsibility in maintaining relationships that are equally respectful to all. Under supervision, the UM Nurse proactively coordinates case reviews for admission criteria, concurrent utilization of services, LOS (length of stay) and criteria for care, as well as retro reviews for all payers. Performs denial management activities as dictated by work flows and payer requests. Performs chart audits for all regulatory agencies as well as in-house hospital studies. Supports the campus-wide CM (case management), the physician and clinical teams in utilization activities and enhancing throughput.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.