The Supervisory Medical Supply Technician (MST) serves as the first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning and directing the work. Oversees attendance and leave, including approval of leave and vacation schedules. Informs higher level management of anticipated vacancies or increases in workload. Recommends promotions, reassignments, recognition of superior performance, retention or release of probationary employees. FUNCTIONS/DUTIES: The Supervisory Medical Supply Technician (MST) functions as a first-level supervisor responsible for the oversight of a group of MSTs, with administrative responsibility for planning, directing, and assessing the work. In this position, the incumbent oversees all aspects of the work to include decontamination, preparation, high-level disinfection, and sterilization of critical and semi-critical reusable medical equipment (RME), assembly of surgical case carts for the Operating Room, retrieval and delivery of RME, and maintenance of the work environment in accordance with VHA directives and memoranda governing operations in SPS. The Supervisory MST is competent to perform work tasks, assist with workload, and assess work quality. The Supervisory Medical Supply Technician (MST) is required to complete Sterile Processing Service (SPS) Level 1 training within 90 days of hire and participate in continuing education (i.e., computer based training and in-service education sessions) to maintain SPS Level 1 certification. Attaining SPS Level II certification and having a certification in sterile processing from a professional organization is preferred. The incumbent will be required maintain knowledge of the department's Standard Operating Procedures (SOPs) which document the processes and procedures for the cleaning, decontamination, preparation, high-level disinfection, sterilization, and storage of the RME appropriate to this position. The incumbent will be required to maintain competency in all reprocessing activities. SUPERVISORY CONTROLS a. The Supervisory MST (SPS Shift Supervisor) is under the direct supervision of the Chief and Assistant Chief, Sterile Processing Service. b. The service chiefs will assign work with standing instructions of objectives, priorities, and deadlines and provide guidance to ensure procedures are performed correctly. ASSIGNMENT a. This is a managerial level position in Sterile Processing Service as a Supervisory Medical Supply Technician. In this position, incumbent as the SPS Shift Supervisor is available to consult with the employees, provide guidance, and review work related to all reprocessing activities. The shift supervisor must be able to work as a team member with other MSTs of varying experience levels and is expected to provide guidance and direction regarding normal operations as well as unusual problems that develop. The supervisor reviews work for overall technical soundness and conformance with departmental SOPs, facility and agency policies. Work is assessed through observation of the work area, discussion with the employee, and feedback from the end users of RME reprocessed by the department. The Shift supervisor is responsible for holding employees accountable for work performance and adherence to department and facility policies. b. Supervisory MSTs are responsible for overseeing attendance and leave to ensure employees are in their assigned work areas during work hours and that break and meal periods do not exceed the allotted time. Shift Supervisors may approve sick leave and annual leave requested during the shift and collaborate with the service chiefs in planning and approval of upcoming leave requests and vacation schedules. The Shift Supervisor informs higher level management of anticipated vacancies or increases in workload. The Supervisory MST recommends to higher level management recognition of superior performance, retention or release of probationary employees or other changes of assigned personnel. The Supervisory MST provides corrective guidance and may conduct interviews with employees in accordance with applicable agreements and regulations to investigate workplace irregularities, referring disciplinary problems to higher levels of management. The Supervisory MST is responsible for resolving informal complaints of employees and dealing with union representatives on personnel matters. The Supervisory MST is responsible for promptly reporting formal complaints so that they can be addressed as required by applicable laws, directives, and policies. As a shift supervisor, the Supervisory MST provides technical supervision and workload assistance as necessary for accomplishing the work of the organizational unit. Work Schedule: The Tour of Duty is scheduled shift work to include Sunday to Saturday and holidays. Shifts available 3:00 p.m. to 11:30 p.m. and 11:00 p.m. to 7:30 a.m. Financial Disclosure Report: Not required
Internal Number: 599970200
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.