The Supervisory Medical Supply Technician is responsible for direct supervision of day-to-day operations in Sterile Processing Service, regardless of tour of duty. Communicates daily with customers in order to ensure open communication that results in uninterrupted and consistently accurate flow of necessary reusable medical equipment. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. The Supervisory Medical Supply Technician provides advice and counsel to workers related to technical work and administrative matters. Makes operational decisions based upon findings, observations or challenges presented by subordinate technicians and direct observation. Directly oversees the work of employees under his/her supervision, orients new employees to their duties, validates competencies of employees, identifies equipment requirements, and recommends methods to improve the quality and productivity of the service. Ensures SOPs and SPS mandates are followed during the performance of workflow. Reviews work in progress or spot checks work not requiring review to ensure completed work meets supervisors' instructions on such things as work sequence, procedures, methods, and deadlines. The incumbent will perform the following duties: Provides information to management officials concerning performance issues, assignment changes and task completion. Instructs employees on work-related activities, policies, procedures, and goals. Leads sound quality and infection control programs, assuring that required cultures and tests are preformed on all sterilized and High-Level Disinfected (HLD) items, and that proper packaging, handling, storage and recall procedures are maintained for all sterile items. Recommends work schedules and sequence of operations to provide an even flow and distribution of work, revising work schedules as needed to meet changes in unpredictable workload, changing priorities to meet schedules and customer needs, prepares workload and production reports, identifying the effects of meeting work schedules, plans and leads the work of all employees in the Preparation Unit, Decontamination Unit and Endoscope Reprocessing Area. Advises and recommends to SPS Chief/ Assistant Chief, actions relating to staff; e.g. promotions, reassignments, retention or release of probationary employees, stop increases, awards, workload affecting the staff assignments; resolves informal complaints of employees contacting gather level supervisor and labor management when appropriate. Assists with internal audits using systematic reviews and quality assurance protocols in the Preparation, Decontamination and Endoscope Reprocessing Area of SPS for strict compliance with all established policies and regulations as well as compliance with Joint Commission, OSHA, & VHA requirements. Data input on shared electronic database, the incumbent must constantly update count sheets, manually and electronically to provide the current needs of the end users. Plans work schedules and sequences of operations on a weekly projected, or longer, basis to assure an even flow and distribution of work, the expeditious handling of priority cases, and meeting schedules and deadlines. Makes recommendations concerning the maintenance or replacement of equipment and maintenance and safety of facilities. Prepares workload and production reports as necessary and reports on highlights of operations and problems in meeting work schedules to higher level supervisors. Make recommendation concerning employee performance, e.g. Formal appraisals and performance standards. Provides first line counseling and assistance for minor personnel problems, e.g. disciplinary actions consistent. Work Schedule: Monday to Friday; 3:30pm - 12:00am Financial Disclosure Report: Not required
Internal Number: 599253400
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.