The Vice President - Care Management and Patient & Family Services is a tranformational appointment that supports the SVP of Value & Payer Relations and the Chief Operating Officer by providing strategic, administrative and management leadership in planning, directing, and implementing the activities and operations associated with enterprise-wide care management and care coordination, including, but not limited to: 1) strategic planning and process improvement activities to optimize integrated care management across the enterprise; inpatient, ambulatory, and community 2) leading a wide range of organization-wide transformation initiatives and special projects i.e. Enterprise Complex Care Coordination and 3) the departments of Care Management, Social Services, Child Life, Spiritual Care, Interpreter Services, Center for Families, Hospital School Program, Music Therapy, Project RISE, and other designated Community and Patient Family Services. Within these functional areas, the Vice-President ensures efficient and quality professional services designed to meet the needs of patients, personnel, and medical staff as well as the hospital’s strategic objectives.
The Vice President is responsible for developing and implementing the philosophy, goals, and objectives for the care management/care coordination functions across settings of care that meet clinical, financial, and regulatory requirements of the organization and the oversight and coordination of all aspects of psychosocial care delivery, including resource allocation, strategic planning, financials, marketing activities, facilities planning and direct personnel management which includes matrix reporting. Position assures that effective, safe, cost-efficient, patient centered care is delivered to meet patient/family health care needs in a timely manner while providing and promoting service excellence. Position also ensures effective integration of patients and families into hospital strategy via oversight of patient or family care councils and ensuring their inclusion in quality and service delivery efforts. The Vice President will foster a strong customer service focus and support an effective team culture. The Vice-President will ensure promotion of an accountability based and multidisciplinary team work environment, development of business and marketing plans; leadership for key committee functions and collaboration with executive leadership, medical staff and referral centers to develop and promote CMH services and programs.
Master’s Degree and 10 years of progressive leadership in care management, managed care and/or clinical programs
BSN - Registered Nurse licensed in States of Missouri and Kansas with reciprocity or licensure in any other states in which ICS offers programs
Certified Case Manager (CCM) preferred
Employer will assist with relocation costs.
Internal Number: 1
About Children's Mercy Hosptial
Founded in 1897, Children’s Mercy is one of the nation’s top pediatric medical centers. With not-for-profit hospitals in Missouri and Kansas, and numerous specialty clinics in both states, Children’s Mercy provides the highest level of care for children from birth through the age of 21. U.S. News & World Report has repeatedly ranked Children’s Mercy as one of “America's Best Children's Hospitals.” For the fourth time in a row, Children’s Mercy has achieved Magnet nursing designation, awarded to fewer than seven percent of all hospitals nationally, for excellence in quality care. Its faculty of more than 850 pediatric subspecialists and researchers across more than 40 subspecialties are actively involved in clinical care, pediatric research, and educating the next generation of pediatric subspecialists. Thanks to generous philanthropic and volunteer support, Children’s Mercy provides medical care to every child who passes through its doors, regardless of a family’s ability to pay
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Case Management Society of America 5034A Thoroughbred Lane Brentwood, TN 37027