As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!

JOB SUMMARY

The Implementation Specialist will be responsible for the successful planning, implementation, and short-run support of Conifer�s CareContinuity program at Conifer client sites throughout the US. This is a high visibility and high responsibility role that will directly impact the success of one of Conifer�s innovative programs. Reporting directly to the VP of Strategy, the Implementation Specialist will be the point of contact in each new market to get new programs started and ensure operational programs are successful. The project will start by the Implementation Specialist working with the hospital A-team (CEO, CMO, CFO, COO, Business Development leaders, ED directors, etc.) to develop the scope and goals of the projects. The Specialist will also be responsible for staffing the program and the newly minted Coordinator. The specialist will also help build out the physician network using the CareContinuity platform by working with the hospitals Physician Relationship Manager team to promote this effort in the medical community by visiting offices and attending marketing events. Once the program is up and running, the Specialist will assume initial responsibility for sharing outcome reports with the hospital A-team and Conifer senior leadership. The Specialist will also begin the transition of the program to its full time managers before moving on to the next market.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Others may be assigned

• Assist CareContinuity program managers with initial, customized program design

• Determine appropriate Care Coordinator staffing needs for new engagements. Work with recruiting to source, interview, and hire the right program staff

• Act as a player-coach, performing the role of the Care Coordinator during the ramp up period and train staff by example

• Onboard local Conifer staff and leaders (e.g., EES, patient access, etc.)

• Train eventual Care Coordinator managers how to manage program (e.g., goals, instructions, reporting)

• Act as program manager for changes and modifications post ramp-up. Be accountable for program results during ramp�up period

• Share program results with hospital and Conifer leadership.

• Assist with business case development

Qualifications:

KNOWLEDGE, SKILLS, ABILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proficient in Microsoft PowerPoint, Excel, and Word

• Entrepreneur mindset; willingness to think for self, adapt, and get stuff done

• Exceptional interpersonal skills

• Charismatic and engaging presentation style

• Demonstrated leadership abilities with heavy emphasis on coaching

• Confidence in presenting challenging materials to critical executives

• Basic knowledge of but exceptional curiosity about healthcare industry

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• 4 year college degree in Healthcare Administration, Business or related field required

• GPA of 3.5 or higher preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work in sitting position, use computer and answer telephone

• Ability to travel

Employment practices will not be influenced or affected by an applicant�s or employee�s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.