Required Education:

• Associate’s degree in Nursing OR
• Graduate of Accredited School of Nursing.

Preferred Education: 

• Bachelor's degree in a health-related field (Nursing, Healthcare Administration, Pharmacy, Sciences, Applied Health)

Required Work Experience:

• Five years' experience in case management.

Preferred Work Experience:

• Five years’ experience in case management in a sub-specialty area (i.e. ICU, Palliative Care, Hospice, or Home Health)

Required Skills and Abilities:

• Working knowledge of word processing software.
• Knowledge of quality improvement processes and demonstrated ability with these activities.
• Knowledge of contract language and application.
• Ability to work independently, prioritize effectively, and make sound decisions.
• Demonstrated customer service, organizational, and presentation skills.
• Demonstrated proficiency in spelling, punctuation, and grammar skills.
• Demonstrated oral and written communication skills.
• Ability to persuade, negotiate, or influence others.
• Analytical or creative thinking skills.
• Ability to handle confidential or sensitive information with discretion.

Preferred Skills and Abilities:

• Strong communication and customer service skills.
• Excellent analytical skills to problem solve and remedy issues immediately.
• Ability to work in an autonomous environment or leadership capacity.

Required Software and Tools:

• Microsoft Office

Preferred Software and Tools:

• Working knowledge of Microsoft Word, PowerPoint, Excel, or other spreadsheet/database software; TMCS, LiveOps, MDDS, and BlueVue.

Required Licenses and Certificates:

• Active, unrestricted RN licensure from the United States and in the state of hire; OR active, compact, multistate, unrestricted RN license as defined by the Nurse Licensure Compact (NLC).
• Nationally recognized Case Management certification to be obtained within 2 years of hire as a Case Manager.

Preferred Licenses and Certificates:

• Case manager certification, clinical certification in a specialty area.
• Basic Life Support (BLS) or Advanced Cardiac Life Support (ACLS) certification.