The care coordinator II will be responsible for assisting every patient that passes through the Emergency Department during his/her shift in addition to assisting case managers coordinate post discharge care for admitted patients as required. In addition to scheduling the patientï¿½s care before and during the ER discharge, the care coordinator will also serve as a point of contact inside the hospital for members of the affiliated provider network such as physician practices, nursing homes, and home health agencies. The care coordinator will also be responsible for assisting the hospital case managers in coordinating post discharge care for patients that have been identified as needing assistance by the case managers. They will also assist in coordinating care for other service lines (cancer, joint replacement, etc.), as identified by business development team. The care coordinator will be responsible for marketing the Care Continuity program with the assistance of the business development team to the affiliated provider network. The care coordinator will visit physician offices/outpatient providers, introduce the offices to the Care Continuity program, provide the offices with logins and passwords, and collect the appropriate signed security documents from the offices.
Responsible for scheduling appointments with established PCP.
If patient does not have a PCP, finding a PCP that accepts the patient's insurance and scheduling an appointment in the appropriate time frame.
Also responsible for scheduling appointments with Specialist that honors the patientï¿½s primary care physicianï¿½s preferences and coordinating the specialist referral based on patientï¿½s insurance needs.
Responsible for marketing the Care Continuity program to the affiliated provider network with the assistance and direction of the business development team.
Responsible for responding to physician requests for patient charts, labs, referral documents, etc.
Confirms patient arrival at specialist appointments and tracks the patientï¿½s care direction after the appointment.
Directs and answers patient and physician questions about the patientï¿½s inpatient stay to the appropriate providers in the hospital.
Follows patients for the appropriate time period (30 days) in order to confirm that the patient is compliant with the appropriate care plan.
Required: High School Diploma or equivalent Preferred: LVN/LPN or equivalent work experience in a healthcare setting
Job: Case Management/Home Health
Primary Location: San Antonio, Texas
Facility: Northeast Baptist Hospital
Job Type: Full-time
Shift Type: Nights
Employment practices will not be influenced or affected by an applicantâ��s or employeeâ��s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Internal Number: 2005000375
About Northeast Baptist Hospital
“Tenet Healthcare Corporation is a diversified healthcare services company with 115,000 employees united around a common mission: to help people live happier, healthier lives. Through its subsidiaries, partnerships and joint ventures, including United Surgical Partners International, the Company operates general acute care and specialty hospitals, ambulatory surgery centers, urgent care centers and other outpatient facilities. Tenet's Conifer Health Solutions subsidiary provides technology-enabled performance improvement and health management solutions to hospitals, health systems, integrated delivery networks, physician groups, self-insured organizations and health plans.
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