Big Brothers Big Sisters of LI seeks service oriented Case Managers to join our proven evidenced-based, community-based mentoring program. Case Managers are responsible for facilitating high quality, high impact relationships between mentor-mentee pairs. The ideal candidate has case management experience and is a dynamic communicator with a desire to learn more about how mentoring has the power to change lives.
Responsibilities include supporting mentoring relationships between adult volunteers and youth; advising mentors, mentees and parents through on-going support and supervision; facilitating group activities that promote stronger mentoring relationships and support youth goal achievement; providing resources and referrals to youth, volunteers, and parents; and conducting intake interviews and assessments of youth applying to the program.
Conduct client and parent psychosocial interviews, write assessments and collect supporting information from collaborating agencies, schools, etc. to determine disposition based on eligibility, needs, goals, and/or acceptance for agency services.
Supervise a caseload of clients and volunteers to achieve mutually successful mentoring experiences.
Provide on-going in person, phone and email supervision and support to mentors, mentees and parents.
Maintain professional records of all supervision contacts. Monitor closely for safety, program compliance, goal achievement and program satisfaction; immediately address and resolve issues that may arise.
Regularly evaluate youth clients based on agency guidelines and specific program goals to assess outcomes.
Lead educational and recreational group activities and/or special projects for mentoring pairs and parents based on emerging needs.
Act as advocate for youth and families including information and referral, crisis intervention, and short term counseling.
Identify and communicate qualitative and quantitative success within the organization.
Perform other agency and program related duties as needed.
3 POSITIONS AVAILABLE- NASSAU & SUFFOLK COUNTY
Education: Bachelor’s Degree Required
Experience: 2 years’ experience working with youth preferred; case management experience preferred
Commitment to helping children achieve success in life
Strong interpersonal skills and ability to communicate verbally and in writing to individuals and groups
Ability to provide effective interviewing, assessment and case management skills
Ability to comply with applicable child safety requirements
Ability to promote an inclusive, welcoming, and respectful mentoring environment that embraces diversity
Excellent organizational skills, ability to manage caseloads and effectively work with clients
Must be proficient in MS Office: Word, Excel, & Outlook
Please submit cover letter, including salary requirements, and resume via mail, email or fax to:
Director of Human Resources
145 Sycamore Avenue
Islandia, NY 11749
Job Type: Full-time
Additional Salary Information: We offer competitive salary and benefit package which includes medical, dental, life insurance, student loan repayment assistance and generous paid time off.
Internal Number: CM1
About Big Brothers Big Sisters of LI
Incorporated in 1977, Big Brothers Big Sisters of Long Island (BBBSLI) has operated under the belief that inherent in every child is the ability to succeed and shine. BBBSLI makes meaningful, professionally supported matches between adult volunteers (‘Bigs’) and children (‘Littles’). BBBSLI believes every child should have the opportunity to reach his or her full potential, both as individuals and citizens – that by doing so, they will not only do well, they will also do great things. We believe that by changing the course of young lives we can in turn be changing the course of a community’s future. That it will lead to a reduction in poverty and unemployment, to safer schools and neighborhoods, or to a renewed optimism for growth. That it will even lead to change on a broader, more far-reaching scale. We believe that opening a child’s eyes to what is – opens their mind to what could be. For 40 years, Big Brothers Big Sisters has been making a positive difference in the lives of our region’s youth by developing and implementing a wide range of mentoring programs.