Advanced Practice Registered Nurses / Physician Assistants
Utilize Health is seeking a nurse Patient Advocate to join our growing team. We are looking for a passionate, detail-oriented clinician, who works as part of an interdisciplinary team, and is interested in helping patients navigate their health challenges throughout the healthcare continuum.
Most of our Patient Advocates work with patients remotely via telephonic and web-based platforms to deliver exceptional and timely service to our patients. This position is telephonic care management. Our approach is savvy, integrated care management, an approach with specialization in this vulnerable patient population. Through holistic care management, we identify and address patient health, social, and environmental issues that impact their health. Then, through careful, patient-centric goal setting, strategy implementation including targeted care coordination, we positively impact not only their health status, but their overall well-being.
Yep, we're chasing excellence and need someone who can move quickly in an ever-changing, fast paced environment
JOB RESPONSIBILITIES OF THE PATIENT ADVOCATE
Telephonic coaching/educating patients on health and self-care topics
Providing guidance to patients and caregivers along the neurological continuum of care
Defining key social determinants of health and their impact on a patient’s health status
Identifying key red flag symptoms with their associated triggers and creating a mitigation plan
Providing care coordination to connect patients with appropriate services
Assisting with locating a primary care physician, physiatrist (or other specialty medical provider) as well as other community resources
Providing information regarding the latest research on a patient’s specific condition
Finding support groups, adaptive sports programs and personal care assistants
Collaborating with other Patient Advocates and Community Health Workers to deliver optimal care
To work as a Nurse Patient Advocate, you must have an active license as an RN
The following experience is REQUIRED:
8+ years of neuro or neuro-rehab experience in a variety of care settings. (experience can be over time in multiple settings and multiple roles)
Has worked with the neuro patient population, specifically stroke, brain injury, spinal cord injury/disorder, MS, MD or CP.
The following experience is PREFERRED but not required:
Work experience in a physical medicine and rehabilitation setting
CCM and CRRN helpful
Neuro-developmental treatment (NDT) certification
Has coordinated care, including referrals, for this population of complex neuro patients
Experience with telephonic coaching and/or care management
SKILLS FOR THE IDEAL CANDIDATE
Compassionate, outgoing individual
Excellent communication skills including patient engagement and negotiation strategies
Solid clinical knowledge
Motivational interviewing a plus
Shared decision-making experience a plus
High Emotional Intelligence (EI)
Comfortable with Technology
Bilingual ability is a huge plus
Please attach a cover letter with your resume.
Pre-employment screening required including background check and drug screening test
About Utilize Health
At Utilize Health, we’re focused on creating a better healthcare experience for patients and cost savings for payers. Our value lies in providing a specialized neurological care management solution targeted at engaging and helping activate patients to be participants in their own care while guiding them to the right healthcare resources to achieve best possible outcome. As a result of achieving value with our patients, we also bring key value to payers. Utilize Health’s program targets patients with Stroke, Brain Injury, Spinal Cord Injury/Disorder, Multiple Sclerosis, Cerebral Palsy, Muscular Dystrophy. We are a small, growing company with 20+ employees and growing!
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