The County of Volusia is seeking a Patient Services Coordinator - Working Title: Registered Nurse for the Corrections Division. This position is located at the Volusia County Branch Jail in Daytona Beach, Florida and will be responsible for overseeing the day to day operations of the inmate medical contract in the Corrections division. The selected candidate will ensure that the medical contractor follows the requirements of the contract, and provides the required care to the inmates; to include having enough staff, reviewing request for offsite medical care, and serving as an overall liaison to the contractor, sub-contractors, third party administrator and other outside agencies. The selected candidate will not have direct contact with inmate patients.
***This position will work Monday through Friday from 8:00 a.m. to 4:30 p.m.***
The County offers an exceptional benefits package that includes:
Florida Retirement System (FRS)
Paid Time Off
Partial Tuition Reimbursement
Onsite Wellness/Fitness Center
(NOTE: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.)
Ensures agency compliance with established laws, regulations, certifications, and accreditations; interprets policies, procedures, rules and regulations; and ensures supervisors and staff members follow same.
Monitors and reviews outside medical services such as hospital stays, emergency visits, and specialist visits.
Conducts research and analyzes data such as daily and monthly health services and statistical reports, etc. and utilizes such data in planning functions.
Conducts relevant investigations based on program needs, trends, and incidents.
Prepares and reports Corrections program statistics to management and/or other relevant staff based on assignment.
Identifies and develops new programs to improve areas of deficiency.
Ensures staff meets all training and development requirements.
Monitors infectious/contagious disease patterns and incidents ensuring proper procedure is followed to prevent an outbreak.
Maintains daily interaction with nursing supervisors, staff and management to discuss patient records to ensure compliance with contract.
Monitors patient hospital discharge orders for compliance.
Monitors and reviews additional onsite services for efficiency and effectiveness.
Monitors staffing shift vacancies and reports deficiencies to management
Reviews incident reports to make sure that documentation is clear and objective and reports issues to management.
Attends onsite medical staff meetings to monitor performance and ensure compliance with contract terms.
Actively participates in case management and utilization management meetings.
Maintains a contract register to serve as a monitoring tool and ensure adherence to contract terms.
Monitors inmate health records to ensure timeliness.
Monitors standards and accreditation status reports and documents for compliance.
Serves on relevant internal committees and teams.
Evaluates deficiency trends across medical programs and staff and reports to appropriate staff per department policy.
Ensures corrective actions are taken for audit findings and program deficiencies.
Conducts research to help inmates with health insurance coverage and assistance program issues.
Assists inmates with securing health insurance or assisted programs upon re-entry
Attends work on a regular and consistent basis
Responds to emergency situations.
Must adhere to Federal, State, County and Local ordinances.
Performs other duties as assigned.
Bachelor's degree from an accredited institution in nursing, AND must have four (4) years of nursing experience, including (2) years of medical case management experience.
*Must be currently licensed in the State of Florida as a Registered Nurse.
*Must possess and maintain a valid Florida driver's license.
***Must be able to successfully pass a complete background check***
KNOWLEDGE, SKILLS & ABILITIES:
Demonstrated knowledge of medical case management.
Able to establish and maintain effective working relationships with other employees, contractors, medical facility staff and the general public.
Demonstrated knowledge of medical and legal terminology.
Computer literacy in word processing, spreadsheets and database functions.
Able to make decisions in accordance with company policies, laws, and regulations.
Demonstrated basic knowledge of services covered under Medicare, Medicaid and other third-party claims.
Skilled in case management in a hospital setting.
Able to interact effectively with others.
Able to communicate effectively both orally and in writing.
Must be able to relocate to other county locations based upon operational needs.
Physical Demands: Light work. Extended sitting, some walking, lifting and carrying up to 15 pounds. Ability to reach, see, talk, drive, hear, and finger dexterity. Visual acuity (depth perception, peripheral vision) necessary to operate a motorized vehicle.
Environmental Demands: Inside work. Ability to tolerate confined, secured areas.
Mental Demands: Ability to read and comprehend technical and or medical documents, instructions, rules, guidelines and procedures; memos, letters. Ability to write clearly and concisely relaying information, details and data; ability to perform general mathematical functions; ability to speak and relay information to layman.
Volusia County is a drug free workplace and an Equal Opportunity Employer committed to a diverse workforce.
Internal Number: 18-00986
About Volusia County Government
Our mission is to be a community rich with resources and opportunities today and for generations to come. We envision in providing responsive and fiscally responsible services for the health, and quality of life for our citizens.
Today, more than 500,000 people call Volusia County home. Situated on the east coast of Central Florida; our county consists of 1,207 square miles; with an elevation that begins at sea level and rises to a high elevation of 110 feet. We have 47 miles of Atlantic Ocean beaches that are a world-class playground, with beachfront cities including Daytona Beach, Ormond Beach and New Smyrna Beach.
Our institutions of higher learning -- Embry-Riddle Aeronautical University, Stetson University, Bethune-Cookman University, Daytona State College and the University of Central Florida -- have a national reputation for excellence.
The racing tradition continues today at Daytona International Speedway, one of the world's finest racing facilities and the home of the world-famous Daytona 500, an event larger than the Super Bowl.