Shepherd Center, located in Atlanta, Georgia, is a world-renowned, non-profit hospital specializing in medical treatment, research and rehabilitation for people with spinal cord or brain injury. A 152-bed facility ranked as one of the top 10 best rehabilitation hospitals in the nation, Shepherd Center is a high-performing organization that offers rewarding careers.
The Durable Medical Equipment (DME) Case Manager/Team Leader (TL) is responsible for the coordination of tasks necessary to assist case management, therapy staff and nursing in ordering durable medical/respiratory equipment for patients. Also responsible for communicating patient needs to suppliers and external case managers; supplying updates and information about the progress of DME/respiratory orders on a routine basis; quality checks or program changes to improve outcomes; working with the patients and families for DME/respiratory decisions.
Knowledge of Excel, Microsoft Word, general computer use
Excellent customer service and communication skills
Adaptability to changing needs and requirements
Ability to effectively manage conflict and exercise diplomacy in stressful situations
Strong initiation, organizational and multi-tasking skills
Ability to develop working relations with varying customers
Autonomous accountability, self-directed, and strong work ethic
Rehabilitation experience with knowledge of DME/Respiratory and insurance information desired.
At Shepherd, you’ll find competitive compensation, a diverse workplace culture, enlightened leadership and professional growth opportunities.
Visit shepherd.org to learn more and apply on-line.